I noticed that there was a claim dated June 4 (the day Phoebe had the blood drawn) and the status said "approved". When I opened up the claim, it was blank. There were no amounts, no "paid by your plan" or "what you may owe".
I figured I would give it a day, check back to see if the claim was fully visible and if not then I would call member services.
I checked back online on Friday and tears started to run down my face.
The June 4 claim for 9k was approved by our insurance AND they covered it fully at innetwork rates! We only have a $5 copay for the tests!
Finally! Insurance has been denying these tests since April!!
On to the next fight...genetic testing